Device Manager

Attendance logs are not downloaded in the portal
Question : All employees attendance data is not showing in Timesheet and in Reports.  Answer : This happens when device data is not downloaded to the da...
Wed, 19 Oct, 2022 at 10:48 AM
Add new machine in iclock portal
Question : How can we add a new Bio-metric device in iClock Device Manager portal? Answer : If you wish to add a new device in the software, just login ...
Wed, 19 Oct, 2022 at 10:48 AM
Bio-metric device showing Offline
Question : Bio-metric device showing offline in iClock Device Manager portal. How can we resolve this? Answer : There could be many reasons for thi...
Wed, 19 Oct, 2022 at 10:49 AM
Unable to transfer User Data from one device to other
Question : User data is not being transferred from one bio-metric machine to another. Answer: This is possible only if your both machines are using diff...
Sat, 15 Oct, 2022 at 3:38 PM
Transfer User data from one device to another
Question : How to transfer employee (User data) from one device to another? Answer : In order to transfer an employee, ensure that the device from which...
Wed, 19 Oct, 2022 at 10:49 AM
Change employee enrollment number through Device Manager
Question : How to change employee's enrollment number through iClock Device Manager portal? Answer : Please follow below to change employee's ...
Wed, 19 Oct, 2022 at 10:49 AM
How to enroll user in Bio-matric Device?
Register User in ZKTech MiniAC Click on menu icon     > [User Mgt.] > [New User] to register a new user. Provide user details i.e. User/Enroll ID, U...
Thu, 10 Nov, 2022 at 1:12 PM
How to configure Ethernet and Cloud Server Settings in Bio-metric Device?
Ethernet and Cloud Server Setting in ZKTeco MiniAC Ethernet IP address is your local Network IP which should has full internet access and able to commun...
Thu, 10 Nov, 2022 at 1:05 PM
How to display user photo in iclock device manager portal?
For Face Reader bio-metric device, employee's photo saved in Device can also be displayed in iClock Device Manager portal. To do so login in iClock Dev...
Thu, 8 Dec, 2022 at 11:17 AM