Timelabs | Helpdesk

Attendance 22

• No Data shown in Timesheet
• Attendance logs showing in previous day's Timesheet
• Update Timesheet in Bulk
• Unable to set Reporting Head
• Update Shift Roster for a certain period

View all 22

ESS 13

• Hide Resignation or any other module to Employees
• Reset ESS password
• View subordinate's Timesheet and Leave
• How to submit a Leave Cancellation request?
• How to apply Restricted leaves from ESS?

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Payroll 24

• How to disable PF employee wise?
• Restrict PF deduction to 12% of ₹15,000 or ₹1,800
• Set Logo in Payslip
• Customize Payslip options
• Employee not visible in Payroll

View all 24

Leave 7

• Leave is not credited monthly
• Allot leave and set opening leave balance
• CompOff balance not showing while marking a CompOff leave
• Adjust Employee's Leave Balance manually
• Delete an approved leave

View all 7

Reports 4

• Can we hide unwanted columns from any report?
• Reorder report's columns
• Schedule a report
• Save custom report for future use

Device Manager 9

• Attendance logs are not downloaded in the portal
• Add new machine in iclock portal
• Bio-metric device showing Offline
• Unable to transfer User Data from one device to other
• Transfer User data from one device to another

View all 9

Mobile App 6

• Mobile Punch option is not visible to employee
• Activate Timelabs Mobile App
• Wrong geo location showing in Web Punch
• Selfie feature enabled but not showing in Mobile app
• Timelabs Online and Offline Web Punch

View all 6

Common 4

• Optimizing Portal speed
• How to set/change logo in attendance module?
• Upload Biometric attendance logs in Timelabs manually
• Timelabs Support - Escalation Matrix

EDOC 2

• Upload Company Document
• Upload Employee document in EDOC Module

Bio-Metric Device 3

• Download Bio-metric data in Pen Drive
• Delete Attendance logs from Bio-metric device
• Bio-metric Device Date/Time changed automatically

Installation 2

• Standard System requirements & Pre-requisites for Timelabs HRMS
• What is Timelabs Shared Hosting and Dedicated Hosting?