Mobile App

Mobile Punch option is not visible to employee
Question : Employee is unable to see an option for Online/Offline web punch in his Mobile app? Answer : HR needs to verify below two settings in ESS. ...
Mon, 16 Jan, 2023 at 5:21 PM
Activate Timelabs Mobile App
Timelabs Mobile app is available for both Android and iOS users and thus it is available on both Playstore and Appstore platforms. To activate Mobile App pl...
Fri, 10 Mar, 2023 at 9:18 AM
Wrong geo location showing in Web Punch
Many time users complain us that they are submitting Web Punch request from their ESS portal but it captures a wrong Geo location.  Here we suggest ou...
Fri, 13 Jan, 2023 at 11:38 AM
Selfie feature enabled but not showing in Mobile app
Question : Selfie feature enabled but not showing in Mobile app while submitting Web Punch request. Answer : If Selfie feature is enabled on your licens...
Sat, 21 Jan, 2023 at 1:04 PM
Timelabs Online and Offline Web Punch
This is how you can submit an online or offline web punch request in Timelabs App. See the video below:
Sat, 20 May, 2023 at 2:52 PM
Troubleshooting steps when Mobile App doesn't work
Please follow below troubleshooting steps if your Mobile App is not working: Mobile Device: 1. Check if you have a stable and smooth internet connect...
Thu, 28 Sep, 2023 at 1:56 PM